Support - Lokistat

We’re here for you

Get answers fast—whether you prefer chat, phone, email, or a tracked ticket.

Live Chat

Chat with our team in real time when agents are available.

Phone

Call us Mon–Fri, 9:00 AM – 6:00 PM (EAT).

Call now

Email

We usually reply within one business day.

Send email

Tickets

Open a ticket for billing, bugs, or technical issues.

Technical support

System requirements

Check if your device and browser meet our requirements.

Installation & setup

Troubleshoot installation and first-time setup.

Performance

Tips to improve speed and reliability.

Account support

Password & sign-in

Reset your password or unlock your account.

Account recovery

Recover access if you have lost your credentials.

Billing

Invoices, plans, and payment questions.

Product & features

API & integrations

Documentation and integration guidance.

Feature requests

Suggest improvements or custom needs.

Training

Onboarding help for your team.

Documentation

Guides and reference material.

View docs

FAQ

Answers to common questions.

Open FAQ

Tutorials

Step-by-step videos and walkthroughs.

Watch videos

Support Center